In this post we will be looking at the meaning of online enquiry management system, how it works, how to manage enquiries and the importance of online enquiry.
INTRODUCTION.
School Software Pro automates and streamlines complete student life cycle from enquiry to class completion. It provides an easy way to perform different activities (like Admission, Timetable, Attendance, Exam) and tasks for Teachers, Principal, Staff, and Students. This cutting-edge School Management System provides a communication channel between Student-Teacher, Teacher-Parents, and Parents-School, etc., which works as a good interaction tool and promotes a conducive learning environment. It ensures standardized and effective School processes, reduced costs & effort, greater accountability & faster decision making.
School Software Pro is a highly efficient school ERP to manage all the complex academic processes of a school or group of schools in a smooth and productive way. It offers an integrated solution to handle student records, fee details, online enquiry, employee records, fees and accounts, transportation details, hostels, library records, communication and much more.
WHAT IS ONLINE ENQUIRY MANAGEMENT SYSTEM?
Online enquiry management system is an automated software that works on your front line so that every new enquiry is handled with the care it deserves. Enquires are logged, tracked, and managed systematically so that sales teams can take action. School online enquiry management system manages all the tasks involved in the student enquiry process for an educational campus. Right from lead capturing to list segmentation, it maintains the status of each enquiry and controls duplicity of leads. This module helps in bringing all the leads acquired through all offline and online modes together by arranging the raw data in systematic way. This ensures that there are no duplications or leakages and all the leads are holistically and efficiently.
HOW DOES SCHOOL ENQUIRY MANAGEMENT SOFTWARE WORKS?
With enquiry management system, the educational institutions do not have to maintain the endless amount of data generated from the leads in the excel sheets. They just have to feed the information in this system. This system lets the administrators maintain the track of the leads and conversions by multiple level source tracking. Let’s have a glance at the features of this application.
Capturing the Leads: Digital revolution has made it very easy for the educational institutes to reach out to the masses via social media campaigns. Facebook Ads, Chat enquiries, E-mails, phone enquiries, Walk-ins, etc., are the sources to auto capture the students leads.
Analyze the Students Lead Data: The educational campuses receive numerous enquiries for every course available at their institute. But not every enquiry is a lead as some students either want to have an overview of the particular campus or they may get placed somewhere else. At such times, it becomes necessary to funnel the important data, related to the interested or potential leads, towards the lead pool. This way, the management staff can retrieve the authentic enquiries and concentrate on them in a compliant way.
Control The Duplication of Leads: Many students and parents make enquiry on the daily basis, so chances are that duplicate data may be entered in the system. The lead management system checks for any kind of matching data in case a person is registering from different phone numbers or campaigns. It identifies the channels from where the lead is being generated and curbs the duplication. This system also streamlines the efforts and time of the staff by removing the problem of manual data entry.
Focus on Better Targeting of the Leads: Targeting potential leads by using the advanced module of School Software Pro is effortless and uncomplicated. This makes time for the educational institute’s staff to focus on better leads. This will help in the following ways:
- Optimization of the list of leads by analyzing the right leads or prospects
- Creation of small focused segments from lacs of filtered contacts. These segments can concentrate on the interests, courses or preferences of various student leads.
- Organization of leads based on their origin, gender, location and previous communication they had with the school or college management. This proves beneficial for the educational campuses to track the authentic leads for conversion. This also calls for strategic follow-up process.
- Conversion of leads in a cost-efficient and reliable method.
THE IMPORTANCE OF ONLINE ENQUIRY.
Through inquiry, students engage in research around interesting ideas and essential questions. Questioning, critical thinking, and the creative development of new knowledge through inquiry are as important (if not more so) to learning as information finding through research.
When students learn through inquiry, they actively make connections and sometimes discover that being wrong, or failure, is not only an option but a normal and important part of learning.
- It nurtures passions and talents.
- It increases their motivation and engagement.
- It allows them to develop research skills.
- It fortifies the importance of asking questions.
- It allows student to take ownership of their education.
- It helps to focus on students that deserve more attention
- It helps the school to maximize revenue
CONCLUTION: School Software Pro offers you a solution specifically for student enquiry management that is extremely efficient, automated and user friendly. It has been designed to connect prospective students through an interactive platform that is systematic and specifically for the education industry. Quickest to implement and with the capability to enhance lead generation, School Software Pro is your one stop solution for enquiry management systems.